Nikki
UX Writer | Content Strategist | Tech Enthusiast
McConnell

Hi!
I'm Nikki, a UX/UI writer with 8+ years of experience. I'm a word nerd and coding wannabe who views engineers as wizards and myself as their dutiful scribe. Combining a focus in content and a hint of design, I usher users through frictionless digital journeys with a flair.
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Most recently, I've word-smithed for websites, SaaS platforms, developer documentation, mobile applications, marketing content and more. I love writing human-first content for digital products.​​
What I do
UX/UI Writing
Vibes Media LLC
Humana (Contract)
Since the start of my UX career, I've been crafting clear, concise, and user-centric copy for digital and mobile products. At Vibes, I have worked on both short and long form content for a SaaS company. At Humana, I wrote and strategized customer-facing content to guide users on their healthcare journeys.
Technical Writing
Vibes Media LLC
I'm obsessed with what makes software work—that's why I love pairing with engineers to learn more about the wonderful world of APIs. As Vibes' technical writer, I've broken down complex topics into how-to guides aimed at both technical and non-technical audiences.
Product Design
Vibes Media LLC
While content is my first love, I also know my way around a design system. At Vibes, I have worked side-by-side with designers to weave together content and user-centered design—and yes, I've even made a mock-up or two.
