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Nikki McConnell
UX Design & Content

Hi, I'm Nikki

10+ years in tech, 4 in SaaS. Designing digital products for the people who actually use them.

My Work

Image by Kseniya Lapteva
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Image Optimizer Tool for RCS

An AI-powered tool that optimized images in RCS messages on iOS & Android.

See Project >>

Image by Jonas Leupe

Automatic Send Time Optimizer

Developing and designing the user experience for a behavioral algorithm that analyzes each subscriber's engagement history to deliver messages at the moment they're most likely to convert.

See Project >>

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Automatic Fallback Tool

User-requested feature enabling fallback messages for users who can't receive RCS.

See Project >>

Image by Samuel Angor
Citrus Fruits

SMS & MMS Builder 

Addition of SMS & MMS capabilities to our in-house message sending software.

See Project >>

User Experience,

Design,
Content Strategy &
Prototyping

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